Who do I contact with questions?
Please email firstname.lastname@example.org with any questions.
How much does shipping cost?
$5 for all orders in the continental U.S.
$15 for international shipping
I placed a successful order but why didn’t I receive a confirmation email yet?
If you placed a successful order you should receive confirmation email with an order number. If you have not received an email after 1 hour please contact us to make sure your order went through.
Where are you located?
Most items ship from our warehouse at 75 Newfield Avenue
Edison, NJ 08837. To initiate a return please email email@example.com
How long will it take for my order to arrive?
Please allow 3-5 business days for order processing and shipment, and an additional 2-4 business days for delivery. Standard international orders take 10-21 days to arrive. International express takes 2-5 days to arrive.
My shipping address is different from my billing address, why is my transaction declined?
If the customer's billing address is not the same as the requested shipping address, the order will be cancelled without exception. *We are not responsible for envelopes lost to/from our office.